Lead Field Tech - Hydrogen Fuel Cell Systems (On-Site)

Plug Power; Ohio; On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) with company match

Bonus eligibility

Paid time off & holidays

Job summary

Plug Power is seeking a Lead Field Service Technician in Marysville, OH to service fuel cells in customer sites. You will perform diagnostics, preventative maintenance, field retrofits, and software/hardware upgrades while coordinating with regional teams.

Responsibilities include safety, documentation, and timely communication with customers. The role requires a high school diploma with technical electrical coursework and 3+ years of mechanical/electrical troubleshooting experience.

Qualifications

• Minimum high school diploma or equivalent with technical electrical coursework.
• Three (3) or more years of direct experience in mechanical and electrical troubleshooting.
• Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle.
• Must be able to lift 50 pounds on regular basis unassisted.
• Knowledge of lift truck operation and applications is highly preferred.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
• Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
• Providing emergency support service to customers as required.
• Purchasing tools, equipment, and parts for customer service and support as required.
• May require troubleshooting and maintenance of high-pressure hydrogen storage, delivery and fueling systems.
• May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells.
• Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
• Completing administrative duties & documentation, including incident reports, service logs, inventory maintenance and site and system documentation.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Communication skills

Interpersonal skills

Team player

Time management

Safety standards

Physical strength

Education

High school diploma

Technical electrical coursework

Electrical training possible

Tools

Word

PowerPoint

Excel

Outlook

Job description

Plug Power is seeking a Lead Field Service Technician in Marysville, OH to service fuel cells in customer sites. You will perform diagnostics, preventative maintenance, field retrofits, and software/hardware upgrades while coordinating with regional teams.

Responsibilities include safety, documentation, and timely communication with customers. The role requires a high school diploma with technical electrical coursework and 3+ years of mechanical/electrical troubleshooting experience.