Fuel Cell Field Technician – Onsite Service & Diagnostics

PLUG POWER INC; Ohio; Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

Plug Power Inc. in Marysville, OH is seeking a Field Service Technician to maintain and service our fuel cells at customer sites, including diagnostics, troubleshooting, and site documentation.

You will perform field retrofits and software/hardware upgrades while providing on-call and emergency support as required. You must have a high school diploma with electrical coursework and 3+ years of mechanical/electrical troubleshooting, plus a valid driver's license and the ability to lift 50 pounds.

Qualifications

• Minimum high school diploma with technical electrical coursework.
• Three (3) or more years of direct experience in mechanical and electrical troubleshooting.
• Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
• Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
• Providing on-call and emergency support service to customers as required
• Purchasing tools, equipment, and parts for customer service and support as required.
• May require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems.
• May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells.
• Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
• Completing administrative duties & documentation, including: incident reports, service logs, inventory maintenance and site and system documentation.
• Exhibiting and enforcing safety procedures in the field or customer sites.
• Travel as required for business needs; expected to drive safely and to adhere to all traffic laws.
• Represent Plug Power in a professional manner at all times and in all interactions.
• Perform other duties as assigned.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer communication

Diagnostics

Education

High school diploma

Electrical coursework

Tools

Word

PowerPoint

Excel

Outlook

Job description

Plug Power Inc. in Marysville, OH is seeking a Field Service Technician to maintain and service our fuel cells at customer sites, including diagnostics, troubleshooting, and site documentation.

You will perform field retrofits and software/hardware upgrades while providing on-call and emergency support as required. You must have a high school diploma with electrical coursework and 3+ years of mechanical/electrical troubleshooting, plus a valid driver's license and the ability to lift 50 pounds.