Lead Enterprise Architect, AI & DTC Platforms (Remote)

Deckers Brands; Hartford (CT); Remote; USD 155,000 - 209,000; Full time

Benefits offered by this job

Competitive Pay and Bonuses

Financial Planning and wellbeing

Time away from work

Extras, discounts and perks

Growth and Development

Health and Wellness

Job summary

Deckers Brands, headquartered in Goleta, California, is seeking a Principal Enterprise Architect to shape the architecture powering our consumer-facing platforms. You will drive a composable DTC architecture and a shared AI platform, balancing enterprise standards with innovation while leading cross-brand, cross-region initiatives.

You will oversee governance, multiyear roadmaps, and the enterprise AI reference architecture, shaping data, security, and interoperability across ecommerce, OMS,

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field; Master’s degree is a plus.
• 8+ years of experience in enterprise or solution architecture within retail, fashion, or consumer goods, with deep expertise in DTC ecommerce, order management, customer data, and integration.
• 3+ years architecting AI and machine learning solutions, including generative AI and large language model applications delivered into production.
• Proven track record of implementing MACH and composable commerce architecture, with experience in microservices, API integration, cloud-native environments, and Boomi.
• Experience managing large-scale transformation projects, including commerce platform modernization and AI adoption programs.
• Experience supporting global products aligned with varying regional strategies, working with both technical and global business stakeholders.
• Experience evaluating AI and commerce vendors and platforms for capability fit, total cost of ownership, lock‑in, security, and roadmap risk.
• Familiarity with the retail or fashion industry and a solid understanding of the consumer journey from discovery through purchase, fulfillment, and service.
• Extensive knowledge of multi‑cloud computing (AWS is a must) with a strong understanding of scalability, security, and cloud architecture best practices.
• Strong understanding of AI and ML architecture, including LLMs, RAG, vectors, model evaluation, MLOps and LLMOps, guardrails, and responsible‑AI practices.

Responsibilities

• Develop and articulate a clear, enterprise-wide architectural vision for DTC commerce and AI, aligning with business goals and focusing on consumer experience, agility, scalability, and innovation.
• Define and enforce architecture governance policies and standards across all brands and regions, including an AI review process for use-case approval, risk, and production readiness.
• Create and maintain a multiyear DTC and AI architecture roadmap with milestones, dependencies, risks, and ownership.
• Own the target architecture for the DTC landscape, ensuring cross-platform data flow across ecommerce, OMS, inventory, payments, CDP, loyalty, content management, search and personalization, marketplaces, and fulfillment.
• Champion MACH principles to create a flexible, composable commerce architecture.
• Drive modernization of legacy commerce and integration systems to cloud-based, API-driven architectures.
• Define the enterprise AI reference architecture and shared AI platform, covering model access, orchestration, RAG, vector and feature stores, prompt and agent management, evaluation, guardrails, cost controls, and observability.
• Establish responsible‑AI controls, including use-case approval, bias and safety evaluation, human oversight, privacy, data residency, model risk management, and regulatory compliance.
• Define API-first and event-driven integration patterns across commerce platforms, marketplaces, payment providers, 3PLs, marketing technology, and customer service tools.
• Oversee data architecture and governance for DTC and AI, ensuring data is trusted, discoverable, secure, and compliant.
• Collaborate with executive leadership and senior stakeholders to prioritize architectural initiatives that deliver strategic impact and operational efficiency.
• Lead and mentor architects, engineers, and AI practitioners, fostering a collaborative environment that emphasizes innovation, excellence, and best practices.
• Define and track key performance indicators for DTC architecture and AI initiatives, reporting progress to senior management and monitoring emerging technologies and industry trends.

Skills

Enterprise architecture

DTC ecommerce

AI/ML

MACH architecture

Cloud-native

API-first

Multi-cloud (AWS)

Data governance

Leadership/mentoring

Education

Bachelor’s degree in Computer Science/IT/Engineering

Master’s degree (plus)

Tools

Boomi

Oracle EBS

PLM

PIM

Job description

Deckers Brands, headquartered in Goleta, California, is seeking a Principal Enterprise Architect to shape the architecture powering our consumer-facing platforms. You will drive a composable DTC architecture and a shared AI platform, balancing enterprise standards with innovation while leading cross-brand, cross-region initiatives.

You will oversee governance, multiyear roadmaps, and the enterprise AI reference architecture, shaping data, security, and interoperability across ecommerce, OMS,