Lead End User Support Engineer: Cloud, Automation & Security

Infusive Solutions, Inc.; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Infusive Solutions, Inc. in New York seeks a Lead End User Support Engineer to join a highly technical team at a Manhattan hedge fund.

You’ll stay hands-on with users while taking on greater responsibility and leading a lean support squad. You’ll gain exposure to Infrastructure, Cloud, Security, automation, and a range of cloud technologies, including Microsoft 365, Intune, Entra ID, Azure, Windows, and PowerShell.

Qualifications

• Hands-on support experience with end users.
• Exposure to Infrastructure, Cloud, Security, and automation initiatives.

Responsibilities

• Provide hands-on end user support and technical guidance.
• Assist in cloud, security and infrastructure projects.
• Identify opportunities to automate repetitive tasks and improve processes.
• Serve as escalation point for complex technical issues.

Skills

End user support

Windows administration

Cloud platforms

Automation scripting

Technical escalation

Tools

PowerShell

Intune

Azure

Entra ID

Job description

Infusive Solutions, Inc. in New York seeks a Lead End User Support Engineer to join a highly technical team at a Manhattan hedge fund.

You’ll stay hands-on with users while taking on greater responsibility and leading a lean support squad. You’ll gain exposure to Infrastructure, Cloud, Security, automation, and a range of cloud technologies, including Microsoft 365, Intune, Entra ID, Azure, Windows, and PowerShell.