Lead ECM Care Manager

Exceptional Parents Unlimited, Inc.; Fresno (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Exceptional Parents Unlimited, Inc. in Fresno, CA is seeking a Lead Care Manager to provide family-centered, member-focused ECM care coordination for children and youth.

The LCM will collaborate with providers, supports, and the care team to implement individualized care plans and monitor progress. This role requires strong communication, case-management experience, and the ability to visit families in the community.

Qualifications

• Strong communication skills, both written and verbal, with planning/organizing abilities.
• Experience in case management and knowledge of community resources.
• Bi-lingual abilities preferred (English/Spanish) and driving required.
• Computer literate with basic office software knowledge.

Responsibilities

• Coordinate with members’ service providers and support network to ensure seamless care.
• Engage ECM-eligible members and oversee care plan implementation.
• Advocate for ECM members with healthcare professionals and coordinate hospital discharge plans.
• Provide health promotion and self-management training and monitor treatment adherence.
• Maintain confidential member records in compliance with HIPAA.

Skills

Communication

Case management

Bilingual EN/ES

Driving

Teamwork

Education

High school diploma; 12 social services units

Tools

Microsoft Office

Job description

Exceptional Parents Unlimited, Inc. in Fresno, CA is seeking a Lead Care Manager to provide family-centered, member-focused ECM care coordination for children and youth.

The LCM will collaborate with providers, supports, and the care team to implement individualized care plans and monitor progress. This role requires strong communication, case-management experience, and the ability to visit families in the community.