Lead Care Manager, Enhanced Care Management (ECM)

Wayfinder Family Services; Los Angeles (CA); Vor Ort; USD 32.000 - 34.000; Vollzeit

Benefits dieser Stelle

Paid time off and holidays

Medical, dental, vision insurance

401(k) employer match up to 4%

Tuition assistance / education support

Zusammenfassung

Wayfinder Family Services seeks a Lead Care Manager to coordinate care within the Enhanced Care Management program in Los Angeles. The role emphasizes direct service delivery, health plan coordination, and advocacy to improve wellness and independence.

You will work across fields to connect clients with essential supports and services. Responsibilities include developing care plans, coordinating with hospitals and providers, and conducting outreach to engage clients.

Qualifikationen

• Bachelor’s degree in a related field required.
• Minimum of three years of relevant work experience.
• Experience with EMR/EHR and care management software preferred.
• Multilingual abilities preferred.

Aufgaben

• Oversees the development and implementation of the Individual Care Plan/Health Action Plan.
• Offers services where the client lives, seeks care, or is most accessible (office/telehealth/field).
• Connects clients to social services and needed supports.
• Coordinate with health care professionals (e.g., PCP) with client permission.
• Utilize motivational interviewing and trauma-informed care principles.
• Conduct outreach and engagement to facilitate linkage to ECM.

Kenntnisse

Care coordination

Case management

Communication

Motivational interviewing

Ausbildung

Bachelor's degree

Tools

EMR/EHR software

Jobbeschreibung

Wayfinder Family Services seeks a Lead Care Manager to coordinate care within the Enhanced Care Management program in Los Angeles. The role emphasizes direct service delivery, health plan coordination, and advocacy to improve wellness and independence.

You will work across fields to connect clients with essential supports and services. Responsibilities include developing care plans, coordinating with hospitals and providers, and conducting outreach to engage clients.