Lead E-Commerce Operations & Team Growth

Kroger; Peoria (IL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Job summary

Kroger in Peoria, IL is seeking an experienced e-Commerce Operations Manager to lead daily store e-Commerce activities, hire and develop staff, and drive sales toward budgeted goals. You will supervise the order processing, inventory, and substitutions while ensuring compliance with safety and company standards.

The role requires strong leadership, staffing skills, and the ability to work in a fast-paced environment; candidates should be proficient in Microsoft Office and know POS systems.

Qualifications

• High School Diploma or GED required.
• Proven supervisory experience is required.
• Experience in selection and hiring processes is required.
• Proficiency with Microsoft Office is expected.
• Strong leadership and team development skills.

Responsibilities

• Oversee day-to-day operations of the store's e-Commerce department to meet sales goals.
• Staff the department and develop associates to achieve results.
• Interview, hire, and train candidates for online shopping roles.
• Plan shifts and manage product flow to meet guidelines.
• Monitor budgets, expenses and achieve key performance metrics.
• Ensure safety, legal compliance and adherence to company policies.

Skills

Leadership

Supervisory experience

Hiring process experience

Interviewing

Education

High School Diploma or GED

Bachelor's Degree

Tools

Microsoft Office

POS (Point of Sale)

Job description

Kroger in Peoria, IL is seeking an experienced e-Commerce Operations Manager to lead daily store e-Commerce activities, hire and develop staff, and drive sales toward budgeted goals. You will supervise the order processing, inventory, and substitutions while ensuring compliance with safety and company standards.

The role requires strong leadership, staffing skills, and the ability to work in a fast-paced environment; candidates should be proficient in Microsoft Office and know POS systems.