E-Commerce Operations Lead: Growth & Customer Delivery

Kroger Great Lakes Distribution Center; Dayton (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Discounts on purchases

Tuition reimbursement

Job summary

Kroger Great Lakes Distribution Center seeks a Manager to oversee the day-to-day operations of the store's e-Commerce department, driving sales, staffing, and associate development while upholding the company's values of respect, honesty, integrity, diversity, inclusion and safety.

You will interview and hire staff, schedule orders, supervise performance, ensure compliance with laws and food safety, and lead initiatives to improve order fulfillment, substitutions, inventory control and customer

Qualifications

• Supervisory experience required.
• Experience with interviewing and hiring processes.
• Proven leadership and communication skills.
• Strong organizational and planning abilities.
• Excellent oral and written communication.

Responsibilities

• Oversee day-to-day operations of the store's e-Commerce department to hit sales goals and budgets.
• Staff the department and develop associates to achieve results.
• Ensure e-Commerce meets customer expectations for shopping ease, variety, freshness and cleanliness.
• Lead initiatives to improve order fulfillment and customer satisfaction.

Skills

Leadership

Communication

Supervisory experience

Hiring process

Microsoft Office

Organizational skills

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Kroger Great Lakes Distribution Center seeks a Manager to oversee the day-to-day operations of the store's e-Commerce department, driving sales, staffing, and associate development while upholding the company's values of respect, honesty, integrity, diversity, inclusion and safety.

You will interview and hire staff, schedule orders, supervise performance, ensure compliance with laws and food safety, and lead initiatives to improve order fulfillment, substitutions, inventory control and customer