Lead Data Center Optical Engineer – Field & Customer Ops

Ericsson; Moraine (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Ericsson Inc. is seeking a Data Center Optical Engineer to lead and execute optical transport and infrastructure work in customer data centers and co-locations.

You will ensure reliable installation and operation, interact with customers and vendors, and uphold quality standards across installations and migrations. The role requires hands-on fiber optic cabling experience, optical testing skills, and the ability to travel to non-home market sites up to 50% of the time.

Qualifications

• Team lead experience is required.
• Strong English communication for customer interactions.
• Experience in data center operations (3–15 years).
• Hands-on experience with fiber optic cabling (single/multi-mode, LC, fan-outs).
• Experience with optical testing and transport troubleshooting.
• Ability to multitask and stay composed in high-availability environments.

Responsibilities

• Audit daily work at customer data centers and provide feedback to technicians.
• Interact with customers via ticketing tools or in person and deliver clear reports.
• Assist with fiber installation, decommissioning, break/fix, remediation and migrations.
• Conduct optical testing and troubleshooting using meters, sources, VFLs, OTDRs and test sets.
• Deliver services by following MoPs, engineering documents and network diagrams.
• Read cut sheets and network design docs to ensure proper connections.

Skills

Team lead

English communication

Documentation skills

Data center ops

Fiber optic cabling

Optical testing

Troubleshooting

Safety & quality

Tools

Power meters

Light sources

OTDRs

VFLs

Job description

Ericsson Inc. is seeking a Data Center Optical Engineer to lead and execute optical transport and infrastructure work in customer data centers and co-locations.

You will ensure reliable installation and operation, interact with customers and vendors, and uphold quality standards across installations and migrations. The role requires hands-on fiber optic cabling experience, optical testing skills, and the ability to travel to non-home market sites up to 50% of the time.