Data Center Optical Engineer — Field & Troubleshooting

Ericsson; Canton (OH); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Stock purchase plan

Parental leave

Job summary

Ericsson Inc. seeks a Data Center Optical Engineer to lead optical transport and infrastructure work in customer data centers and co-locations. You will ensure reliable installation, maintenance, and operation, interface with customers and vendors, and supervise a hands-on team across installations, migrations, and remote hands services.

Travel up to 50% to non-home markets is required. The role demands strong English communication, safety and quality focus, and the ability to work in

Qualifications

• Experience leading field teams in data center environments with customer interaction.
• Strong hands-on knowledge of connectorized fiber and structured cabling.

Responsibilities

• Conduct daily audits of Ericsson work in customer data centers and provide feedback to technicians.
• Interact with customers via tickets or in person, delivering clear reports and updates.
• Assist with fiber installation, decommissioning, break/fix, remediation and migrations.
• Conduct and supervise optical testing and troubleshooting with tests and tools.
• Deliver services by interpreting and executing MoPs, engineering docs, vendor docs and diagrams.
• Read cut sheets and network design documents to ensure correct port connections and cable management.

Skills

Team lead experience

Strong English communications

Data center operations

Fiber optic cabling

Optical testing

Customer interaction

Tools

Optical power meters

Stabilized light sources

VFLs

OTDRs

Test sets

Job description

Ericsson Inc. seeks a Data Center Optical Engineer to lead optical transport and infrastructure work in customer data centers and co-locations. You will ensure reliable installation, maintenance, and operation, interface with customers and vendors, and supervise a hands-on team across installations, migrations, and remote hands services.

Travel up to 50% to non-home markets is required. The role demands strong English communication, safety and quality focus, and the ability to work in