Lead Customer Experience & Production Specialist

FedEx Logistics; Washington (District of Columbia); On-site; USD 29,000 - 34,000; Full time

Job summary

FedEx Office is seeking a Lead Consultant in Washington, DC to provide friendly, expert service, take customer orders, coordinate store activities, and manage production flows for print, signs & graphics and shipping. You will use consultative selling, set up complex orders, and ensure quality; may lead a shift and train team members.

The role requires a high school diploma, 2+ years of specialized experience, and strong verbal and written communication.

Qualifications

• High school diploma or equivalent education.
• 2+ years of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Delivers friendly, expert service and takes customer orders.
• Manages production flow to ensure orders are done on time.
• Performs consultative selling and recommends FedEx Office products.
• Coordinates pick-up and delivery; may lead a shift and train staff.

Skills

Excellent verbal and written comm

Education

High school diploma or equivalent education

Job description

FedEx Office is seeking a Lead Consultant in Washington, DC to provide friendly, expert service, take customer orders, coordinate store activities, and manage production flows for print, signs & graphics and shipping. You will use consultative selling, set up complex orders, and ensure quality; may lead a shift and train team members.

The role requires a high school diploma, 2+ years of specialized experience, and strong verbal and written communication.