Lead Custom Framing & Customer Solutions

The Michael's Companies; BLOOMINGTON, Northern (MN, KY); Hybrid; USD 19,000 - 26,000; Full time

Job summary

The Michaels Companies in Bloomington, MN is seeking a Retail Custom Frame Manager in a full-time role. You will lead a team of framers, drive custom framing sales, and build lasting customer relationships by delivering tailored framing solutions.

The position requires coaching staff, planning workloads with the Store Manager, and ensuring SOP compliance. You will also oversee inventory and safety programs, support omni-channel processes, and participate in hiring, onboarding, and performance

Qualifications

• Minimum experience with basic computer systems.
• Preferred experience leading a retail sales team.
• Experience managing a framing/sales team is beneficial.

Responsibilities

• Lead and coach a team of framers to build customer relationships and framing solutions.
• Drive custom framing sales and plan workload with Store Manager.
• Manage inventory, shrink, safety programs, and SOP adherence.
• Participate in hiring, onboarding, training, and performance management.

Skills

Basic computer skills

Retail management experience

Sales team leadership

Job description

The Michaels Companies in Bloomington, MN is seeking a Retail Custom Frame Manager in a full-time role. You will lead a team of framers, drive custom framing sales, and build lasting customer relationships by delivering tailored framing solutions.

The position requires coaching staff, planning workloads with the Store Manager, and ensuring SOP compliance. You will also oversee inventory and safety programs, support omni-channel processes, and participate in hiring, onboarding, and performance