Framing Retail Lead: Drive Sales & Service Excellence

Michaels Stores; Saint Paul (MN); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Adoption assistance

Job summary

Michaels Stores is seeking a Lead Framer at MSP-Woodbury, MN to guide a team in delivering custom framing solutions and building strong customer relationships. You will plan workload with the Store Manager and ensure on-time completion of projects while driving sales and achieving KPI targets.

The role emphasizes coaching, onboarding, and developing team members, with responsibilities across operations, inventory, and customer service in a busy retail setting.

Qualifications

• Basic computer skills.
• Previous custom framing experience preferred.
• Retail management experience preferred.
• Experience leading a sales team.

Responsibilities

• Lead and coach a team of framers who focus on building customer relationships while creating framing solutions.
• Drive custom framing sales and assist customers in creating a memorable framing solution.
• Plan workload with the Store Manager to deliver high-quality framing solutions on time.
• Achieve KPIs and manage the framing team to meet their targets.
• Participate in onboarding, coaching, and training of new team members.

Skills

Basic computer skills

Job description

Michaels Stores is seeking a Lead Framer at MSP-Woodbury, MN to guide a team in delivering custom framing solutions and building strong customer relationships. You will plan workload with the Store Manager and ensure on-time completion of projects while driving sales and achieving KPI targets.

The role emphasizes coaching, onboarding, and developing team members, with responsibilities across operations, inventory, and customer service in a busy retail setting.