Lead CSR/Teller - Customer Care & Banking Leader

Fifth Third Bank; Glen Ellyn (IL); On-site; USD 44,000 - 68,000; Full time

Job summary

Fifth Third Bank is seeking a Lead CSR/Teller in Glen Ellyn, IL. The role focuses on providing premier customer service, handling daily transactions, and mentoring other CSRs. Candidates should exhibit strong communication, leadership, and problem-solving abilities.

Responsibilities include overseeing bank operations, cash handling, and ensuring adherence to policies. The position requires a high school diploma, at least 3 years CSR experience, and an aptitude for advanced mathematics.

Qualifications

• High school diploma or GED required.
• At least 3 years CSR experience.
• Ability to work with the public and communicate professionally.
• Demonstrated leadership and team collaboration.

Responsibilities

• Promote premier customer satisfaction with a friendly demeanor.
• Greet customers by name and know account ownership.
• Answer questions and resolve customer issues.
• Maintain customer information confidentiality.

Skills

Customer Service

Communication

Leadership

Teamwork

Problem solving

Math skills

Education

High school diploma/GED

Job description

Fifth Third Bank is seeking a Lead CSR/Teller in Glen Ellyn, IL. The role focuses on providing premier customer service, handling daily transactions, and mentoring other CSRs. Candidates should exhibit strong communication, leadership, and problem-solving abilities.

Responsibilities include overseeing bank operations, cash handling, and ensuring adherence to policies. The position requires a high school diploma, at least 3 years CSR experience, and an aptitude for advanced mathematics.