Lead Counter Sales Pro On Site Build America

Whitecap; Tulsa (OK); On-site; USD 42,000 - 52,000; Full time

Job summary

White Cap is hiring a Lead Counter Sales Associate in Tulsa, OK. You’ll deliver exceptional customer service to walk-in, phone, and will-call customers while coordinating orders and deliveries.

This on-site role requires 2–4 years in customer service or sales, familiarity with Oracle, and knowledge of our product lines. You’ll train new counter staff and upsell products to drive growth in a fast-paced environment.

Qualifications

• 2 to 4 years of experience in customer service, selling or related field.
• Experience using sales order computer software, familiarity with Oracle.
• Knowledge in company product lines.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Orders products, arranges delivery, contacts customers regarding delivery and updates customers on order status.
• Serves as liaison between supervisor and customers and escalates issues as needed.
• Provides training and support to new counter staff.
• Upsells by identifying related products, add-on extensions and making customers aware of product promotions.
• Ensures merchandise displays are stocked and clean.

Skills

Customer service

Sales experience

Upselling

Training others

Communication

Tools

Oracle

Job description

White Cap is hiring a Lead Counter Sales Associate in Tulsa, OK. You’ll deliver exceptional customer service to walk-in, phone, and will-call customers while coordinating orders and deliveries.

This on-site role requires 2–4 years in customer service or sales, familiarity with Oracle, and knowledge of our product lines. You’ll train new counter staff and upsell products to drive growth in a fast-paced environment.