Construction Counter Sales Pro - Drive Customer Impact

White Cap Supply Holdings, LLC.; Louisville (KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Tuition reimbursement

Paid time off

Great Place to Work certification

Job summary

White Cap is seeking a Counter Sales Associate for our Louisville, KY location. This on-site role focuses on delivering exceptional customer service for walk-in, phone, and will-call customers while processing orders and providing accurate quotes.

Candidates should have experience with sales order software (Oracle preferred), strong knowledge of construction products, and Spanish language proficiency. Join a growing company committed to helping customers build America.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications, provides technical advice, troubleshoots, and helps resolve customers' problems.
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Communication

Tools

Oracle

Job description

White Cap is seeking a Counter Sales Associate for our Louisville, KY location. This on-site role focuses on delivering exceptional customer service for walk-in, phone, and will-call customers while processing orders and providing accurate quotes.

Candidates should have experience with sales order software (Oracle preferred), strong knowledge of construction products, and Spanish language proficiency. Join a growing company committed to helping customers build America.