Construction Product Expert – Counter Sales

White Cap; Allen (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Paid maternity leave

Parental leave

Sick time

Vacation time

Great Place to Work certification

Job summary

White Cap is hiring for a Counter Sales Associate on-site in Allen, TX. You will engage walk-in, phone, and will-call customers, process orders, quote prices, and provide order status information while promoting products and services.

The ideal candidate demonstrates superior customer service, knowledge of construction products, and experience with sales-order software (Oracle preferred). Spanish language skills are a plus.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales

Spanish language proficiency

Construction product knowledge

Tools

Oracle

Job description

White Cap is hiring for a Counter Sales Associate on-site in Allen, TX. You will engage walk-in, phone, and will-call customers, process orders, quote prices, and provide order status information while promoting products and services.

The ideal candidate demonstrates superior customer service, knowledge of construction products, and experience with sales-order software (Oracle preferred). Spanish language skills are a plus.