Construction Counter Sales Pro | Customer-Facing

White Cap Supply Holdings, LLC.; Wichita (KS); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Generous time off

Great Place to Work

Job summary

White Cap Supply Holdings, LLC. is hiring immediately for a Counter Sales Associate to serve walk-in, phone, and will-call customers with exceptional service.

You will process orders, quote prices, and provide information on products, warranties and applications. This on-site role requires knowledge of construction products, familiarity with sales order software (Oracle preferred), and the ability to upsell and resolve customer questions.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers' problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Walk-in and phone sales

Order processing

Product knowledge

Upselling

Spanish (optional)

Tools

Oracle

Job description

White Cap Supply Holdings, LLC. is hiring immediately for a Counter Sales Associate to serve walk-in, phone, and will-call customers with exceptional service.

You will process orders, quote prices, and provide information on products, warranties and applications. This on-site role requires knowledge of construction products, familiarity with sales order software (Oracle preferred), and the ability to upsell and resolve customer questions.