On‑Site Counter Sales Pro — Growth & Benefits

White Cap Supply Holdings, LLC.; Katy (TX); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is hiring immediately for a Counter Sales Associate. The role involves assisting walk-in, phone, and will-call customers, processing orders, and providing product information along with warranty details.

Candidates should have strong customer service, knowledge of construction products, and Spanish language skills. We offer comprehensive benefits including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and ample time off.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add‑on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales knowledge

Spanish language proficiency

Tools

Oracle

Job description

White Cap is hiring immediately for a Counter Sales Associate. The role involves assisting walk-in, phone, and will-call customers, processing orders, and providing product information along with warranty details.

Candidates should have strong customer service, knowledge of construction products, and Spanish language skills. We offer comprehensive benefits including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and ample time off.