Lead Concessions Supervisor

Delaware North at TD Garden; Boston (MA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North at TD Garden in Boston, MA is hiring full-time Concessions Supervisors to lead team members and deliver exceptional guest service during events. The role focuses on supervising concessions staff, cash handling, and maintaining quality standards throughout shifts.

Benefits include weekly pay, training and development opportunities, employee discounts, and flexible work schedules, with additional health and retirement options available to eligible team members.

Qualifications

• Previous cash handling or cashier experience required.
• Previous experience as a stand attendant or other food service worker preferred.
• Previous supervisory experience preferred.
• Ability to effectively communicate with team members and prepare written stand reports after each event.
• No college degree required.

Responsibilities

• Train team members and assign duties, evaluate and document job performance.
• Ensure all food and beverage is prepared properly and meets quality standards.
• Maintain level of inventory throughout shift and order replacement stock as necessary.
• Enforce company cash handling procedures and investigate any money and inventory discrepancies.
• Resolve any guest or team member issues that arise.

Skills

Cash handling

Supervisory experience

Team leadership

Communication

Job description

The opportunity

Delaware North Sportservice is hiring full-time Concessions Supervisors to join our team at TD Garden in Boston, Massachusetts. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.

Concessions is more than just peanuts and cracker jacks; it is an essential part of the entertainment experience.

Pay

$25.00 – $28.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Train team members and assign duties, evaluate and document job performance
• Ensure all food and beverage is prepared properly and meets quality standards
• Maintain level of inventory throughout shift and order replacement stock as necessary
• Enforce company cash handling procedures and investigate any money and inventory discrepancies
• Resolve any guest or team member issues that arise

More about you

• Previous cash handling or cashier experience required
• Previous experience as a stand attendant or other food service worker preferred
• Previous supervisory experience preferred
• Ability to effectively communicate with team members and prepare written stand reports after each event
• No college degree required

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally

Shift details

Events