Lead Concessions Supervisor, TD Garden

Delaware North; Boston (MA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation days and holidays

Paid parental bonding leave

tuition and/or professional cert.reimb

Job summary

Delaware North Sportservice is hiring full-time Concessions Supervisors to join our team at TD Garden in Boston, Massachusetts. You will lead team members to provide exceptional guest service during events and maintain standards across food and beverage operations.

We offer weekly pay, comprehensive benefits, and opportunities for training and advancement. The role emphasizes teamwork, inventory control, and compliance with cash handling procedures, with no college degree required.

Qualifications

• Previous cash handling or cashier experience is required.
• Previous experience as a stand attendant or other food service worker is preferred.
• Previous supervisory experience is preferred.
• Ability to effectively communicate with team members and prepare written stand reports after each event.
• No college degree is required.

Responsibilities

• Train team members and assign duties, evaluate and document job performance.
• Ensure all food and beverage is prepared properly and meets quality standards.
• Maintain level of inventory throughout shift and order replacement stock as necessary.
• Enforce company cash handling procedures and investigate any money and inventory discrepancies.
• Resolve any guest or team member issues that arise.

Skills

Cash handling

Stand attendant experience

Supervisory experience

Communication skills

Written stand reports

Job description

The opportunity

Delaware North Sportservice is hiring full-time Concessions Supervisors to join our team at TD Garden in Boston, Massachusetts. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.

Concessions is more than just peanuts and cracker jacks; it is an essential part of the entertainment experience.

Pay

$25.00 - $28.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Train team members and assign duties, evaluate and document job performance
• Ensure all food and beverage is prepared properly and meets quality standards
• Maintain level of inventory throughout shift and order replacement stock as necessary
• Enforce company cash handling procedures and investigate any money and inventory discrepancies
• Resolve any guest or team member issues that arise

More about you

• Previous cash handling or cashier experience required
• Previous experience as a stand attendant or other food service worker preferred
• Previous supervisory experience preferred
• Ability to effectively communicate with team members and prepare written stand reports after each event
• No college degree required

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally

Shift details

Events

Who we are

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.