Concessions Supervisor - Lead Team & Guest Experience

Delaware North at TD Garden; Boston (MA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North at TD Garden in Boston, MA is hiring full-time Concessions Supervisors to lead team members and deliver exceptional guest service during events. The role focuses on supervising concessions staff, cash handling, and maintaining quality standards throughout shifts.

Benefits include weekly pay, training and development opportunities, employee discounts, and flexible work schedules, with additional health and retirement options available to eligible team members.

Qualifications

• Previous cash handling or cashier experience required.
• Previous experience as a stand attendant or other food service worker preferred.
• Previous supervisory experience preferred.
• Ability to effectively communicate with team members and prepare written stand reports after each event.
• No college degree required.

Responsibilities

• Train team members and assign duties, evaluate and document job performance.
• Ensure all food and beverage is prepared properly and meets quality standards.
• Maintain level of inventory throughout shift and order replacement stock as necessary.
• Enforce company cash handling procedures and investigate any money and inventory discrepancies.
• Resolve any guest or team member issues that arise.

Skills

Cash handling

Supervisory experience

Team leadership

Communication

Job description

Delaware North at TD Garden in Boston, MA is hiring full-time Concessions Supervisors to lead team members and deliver exceptional guest service during events. The role focuses on supervising concessions staff, cash handling, and maintaining quality standards throughout shifts.

Benefits include weekly pay, training and development opportunities, employee discounts, and flexible work schedules, with additional health and retirement options available to eligible team members.