Lead CCS/CLTS Care Coordination Supervisor

Wisconsin Community Services, Inc.; Milwaukee (WI); In loco; USD 50.000 - 75.000; Tempo pieno

Descrizione del lavoro

Wisconsin Community Services, Inc. in Milwaukee seeks a Supervisor - Dual CCS/CLTS to lead an 8–12 Care Coordinators team providing youth and family services. This role emphasizes coaching, collaboration with Milwaukee County CCS/CYFS, and ensuring high-quality, trauma-informed care.

The ideal candidate has relevant human services education and CCS/CLTS experience, strong leadership, and the ability to manage complex cases while maintaining program compliance and partnerships.

Competenze

• Associate’s or Bachelor’s degree in human services, social work, psychology, education, sociology, or related field plus 1 year of CCS/CLTS experience.
• Associate’s or Bachelor’s degree in another field plus 4 years of experience working with the target population, including 1 year of CCS/CLTS experience.
• Strong communication, organization, problem-solving, and time-management skills.
• Ability to work effectively with diverse youth, families, providers, and community partners.
• Experience with electronic health records and Microsoft Office.
• Ability to work independently while providing strong team leadership.
• Valid driver’s license and ability to drive for community-based work.

Mansioni

• Supervise, coach, and develop a team of 8–12 Care Coordinators.
• Champion family-centered, trauma-informed, strength-based, and culturally responsive care.
• Oversee CCS and CLTS care coordination services and support staff with complex cases.
• Train and onboard new Care Coordinators.
• Monitor documentation, service utilization, authorizations, progress notes, and required reviews.
• Conduct quality assurance audits and ensure compliance with Milwaukee County, CCS/CLTS, and DHS 36 requirements.
• Maintain strong partnerships with Milwaukee County CCS/CYFS, Wraparound Milwaukee, families, and community providers.
• Participate in program meetings, quality improvement activities, and external audits.
• Respond to critical incidents and provide leadership during challenging situations.
• Provide Care Coordinator coverage when needed.

Conoscenze

Communication

Organization

Problem-solving

Time management

Independent work

Leadership

Formazione

Associate’s or Bachelor’s degree in human services, social work, psychology, education, sociology, or related field

Strumenti

Electronic Health Records

Microsoft Office

Descrizione del lavoro

Wisconsin Community Services, Inc. in Milwaukee seeks a Supervisor - Dual CCS/CLTS to lead an 8–12 Care Coordinators team providing youth and family services. This role emphasizes coaching, collaboration with Milwaukee County CCS/CYFS, and ensuring high-quality, trauma-informed care.

The ideal candidate has relevant human services education and CCS/CLTS experience, strong leadership, and the ability to manage complex cases while maintaining program compliance and partnerships.