Lead Cashier: Guest Experience & Loyalty Training

Ulta Beauty, Inc.; Covington (LA); On-site; USD 24,000 - 33,000; Full time

Job summary

Ulta Beauty, Inc. in Covington, LA is seeking a Lead Cashier to support efficient guest transactions and uphold cashwrap standards. The role includes training new cashiers and cross-training peers to ensure a smooth operation and guest satisfaction.

The Lead Cashier focuses on loyalty, performance, and process excellence, guiding staff to deliver exceptional service while meeting sales goals and maintaining store appearance.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and experience.
• Proven ability to delegate, multi-task, and problem-solve.
• Experience addressing guests concerns and questions to deliver exceptional customer service.
• Demonstrated success in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting store goals related to retail and service sales, loyalty, and shrink.
• Greet and engage guests, tailor service, and recommend Ulta Beauty products/services.
• Handle sales, refunds, and exchanges with courtesy.
• Assist in makeup applications, skincare analysis, and product demos to drive sales.
• Book appointments for services and in-store events to enhance guest experience and sales.

Skills

Guest service

Verbal communication

Team collaboration

Multitasking

Problem solving

Adaptability

Attention to detail

Education

High school diploma (preferred)

Tools

POS system

Apple devices

Job description

Ulta Beauty, Inc. in Covington, LA is seeking a Lead Cashier to support efficient guest transactions and uphold cashwrap standards. The role includes training new cashiers and cross-training peers to ensure a smooth operation and guest satisfaction.

The Lead Cashier focuses on loyalty, performance, and process excellence, guiding staff to deliver exceptional service while meeting sales goals and maintaining store appearance.