Lead Cashier & Guest Experience Leader (Flexible Schedule)

Ulta Beauty; Butler (Butler County); On-site; USD 29,000 - 38,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to drive guest transactions, maintain cashwrap standards, and support cashier training. The role focuses on loyalty results, guest experience, and efficient processing.

You will help manage open/close functions, cashier chat ins/outs, and ensure clean, organized cashwrap areas. The position requires 2 years of relevant work experience, excellent communication, and the ability to lead peers while delivering exceptional customer service in a dynamic beauty

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
• Proficient with basic technology (e.g., Point of Sale system and Apple devices)
• Excellent written and verbal communication
• Strong collaboration and interpersonal skills
• Ability to work independently and as part of a team
• Ability to build and maintain strong customer relationships
• Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Job description

Ulta Beauty is seeking a Lead Cashier to drive guest transactions, maintain cashwrap standards, and support cashier training. The role focuses on loyalty results, guest experience, and efficient processing.

You will help manage open/close functions, cashier chat ins/outs, and ensure clean, organized cashwrap areas. The position requires 2 years of relevant work experience, excellent communication, and the ability to lead peers while delivering exceptional customer service in a dynamic beauty