Lead Cashier & Guest Experience Leader

Ulta; Corpus Christi (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to ensure efficient guest transactions, maintain cashwrap standards, and train new cashiers. The role emphasizes loyalty programs, sales goals, and exceptional guest experiences across all store channels.

The position requires strong customer service, leadership potential, and the ability to manage multiple tasks in a fast-paced beauty retail environment.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni‑channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure each guest receives exceptional service by greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Skills

POS familiarity

Communication

Collaboration

Independent work

Customer relationships

Adaptability

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier to ensure efficient guest transactions, maintain cashwrap standards, and train new cashiers. The role emphasizes loyalty programs, sales goals, and exceptional guest experiences across all store channels.

The position requires strong customer service, leadership potential, and the ability to manage multiple tasks in a fast-paced beauty retail environment.