Lead Cashier & Guest Experience Leader

Ulta; Indian River City (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to ensure efficient guest transactions, maintain cashwrap standards, and support cashier training. The role emphasizes loyalty, guest experience, and collaboration across the store to drive sales and flawless operations.

The position requires strong customer service, cash handling, and the ability to lead by example in a fast‑paced beauty retail environment. Flexible schedule and weekend availability are expected.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
• Proven ability to delegate, multi‑task, and problem‑solve
• Demonstrated knowledge and passion for guest service and a competency for selling
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
• Demonstrated experience in exceeding sales goals and training new hires

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales, omni‑channel, guest loyalty and shrink
• Ensure each guest receives exceptional service by greeting and engaging, and recommending Ulta Beauty products
• Courteously handle sales, refunds, and exchanges
• Pair guests with an associate for makeup applications, skincare analysis, and product demonstrations to drive sales
• Book appointments for services and in‑store events to deliver unrivaled guest experiences
• Maintain cashwrap displays, supplies, and impulse fixtures to ensure guest readiness

Skills

Guest service

Communication

Teamwork

Sales ability

Problem solving

POS familiarity

Technology confidence

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier to ensure efficient guest transactions, maintain cashwrap standards, and support cashier training. The role emphasizes loyalty, guest experience, and collaboration across the store to drive sales and flawless operations.

The position requires strong customer service, cash handling, and the ability to lead by example in a fast‑paced beauty retail environment. Flexible schedule and weekend availability are expected.