Lead Cashier: Elevate Guest Experience & Loyalty

Ulta; Burbank (CA); On-site; USD 24,000 - 36,000; Full time

Job summary

Ulta Beauty in Burbank, CA is seeking a Lead Cashier to drive guest transactions with precision, lead cashiers, and train new associates, while maximizing loyalty program engagement.

The role emphasizes exceptional guest service, cash handling accuracy, and teamwork within a fast-paced beauty retailer environment. You will support daily cashwrap operations and contribute to sales and loyalty goals.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and selling.
• Experience addressing guests concerns and questions to deliver exceptional service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Provide exceptional guest service and engagement at the cashwrap.
• Handle sales, refunds, and exchanges professionally.
• Lead and train cashiers; assist with cashier chats and associate exit inspections.
• Support loyalty programs and drive credit and loyalty metrics.
• Maintain cashwrap displays and store cleanliness; ensure loss prevention procedures.

Skills

Guest service

Cash handling

Leadership

Training new cashiers

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty in Burbank, CA is seeking a Lead Cashier to drive guest transactions with precision, lead cashiers, and train new associates, while maximizing loyalty program engagement.

The role emphasizes exceptional guest service, cash handling accuracy, and teamwork within a fast-paced beauty retailer environment. You will support daily cashwrap operations and contribute to sales and loyalty goals.