Lead Cashier: Elevate Guest Experience - Flexible Schedule

Ulta Beauty, Inc.; Brighton (CO); Hybrid; USD 23,000 - 30,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to drive guest transactions, loyalty engagement, and staff training in a fast-paced store environment. You will support the leadership team, manage cashwrap operations, and contribute to achieving sales and service goals.

The role emphasizes high guest service standards, product demonstrations, and collaboration with managers and peers to grow the business. Flexibility to work various shifts is required.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
• Demonstrated knowledge and passion for guest service and a competency for selling
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
• Demonstrated experience in exceeding sales goals and training new hires

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty, and retail shrink as set by Ulta Beauty for the store
• Ensure each guest receives exceptional service by greeting and engaging each guest, personalizing service to their needs
• Courteously handle sales, refunds, and exchanges
• Pair guests with an associate to perform makeup applications, skincare analysis, and product demonstrations
• Book appointments for and support services and events to deliver an unrivaled guest experience while achieving sales goals
• Maintain cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness
• Maintain punctual attendance

Skills

POS system

Customer service

Communication

Teamwork

Problem solving

Adaptability

Education

High school diploma

Job description

Ulta Beauty is seeking a Lead Cashier to drive guest transactions, loyalty engagement, and staff training in a fast-paced store environment. You will support the leadership team, manage cashwrap operations, and contribute to achieving sales and service goals.

The role emphasizes high guest service standards, product demonstrations, and collaboration with managers and peers to grow the business. Flexibility to work various shifts is required.