Lead Cashier: Guest Experience & Training Pro

Ulta Beauty, Inc.; Novato (CA); On-site; USD 23,000 - 36,000; Full time

Job summary

Ulta Beauty seeks a Lead Cashier to optimize guest transactions and uphold cashwrap standards. The role involves training new cashiers, cross-training associates, and driving loyalty initiatives through guest service, credit, and loyalty programs.

The position requires a passion for guest experience, process excellence, and leadership in a fast-paced store environment. Flexibility for a variable schedule is expected.

Qualifications

• Proven ability to delegate, multi-task, and problem-solve.
• Experience addressing guests concerns and questions promptly and professionally.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales.
• Ensure each guest receives exceptional service and personalized product recommendations.
• Handle sales, refunds, and exchanges courteously.
• Pair guests with associates for makeup applications and service demonstrations to drive sales.
• Book appointments and support in-store events to deliver a premier guest experience.
• Maintain cashwrap displays and ensure overall store readiness.

Skills

POS proficiency

Communication skills

Team collaboration

Customer relationships

Flexibility

Education

High school diploma

Tools

Apple devices

Job description

Ulta Beauty seeks a Lead Cashier to optimize guest transactions and uphold cashwrap standards. The role involves training new cashiers, cross-training associates, and driving loyalty initiatives through guest service, credit, and loyalty programs.

The position requires a passion for guest experience, process excellence, and leadership in a fast-paced store environment. Flexibility for a variable schedule is expected.