Lead Care Manager - Remote & Community Care

Vynca Inc.; Florida; Remote; USD 60,000 - 90,000; Full time

Job summary

Vynca Inc. is seeking a Lead Care Manager to serve as the primary coordinator for clients, partnering with healthcare providers and social service agencies to ensure seamless, person-centered care.

The role involves developing care plans, coordinating benefits, and guiding members and their caregivers through a range of services, including office-based, telehealth, or field-based care. This position supports remote care management, reporting to ECM leadership, and emphasizes evidence-based

Qualifications

• Minimum 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations.
• Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time with flexibility for potential evenings and weekends.
• Working knowledge of government and community resources related to social determinants of health.
• Clean driving record, valid driver's license, and reliable transportation.
• Excellent oral and written communication skills.
• Positive interpersonal skills required.
• Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Assess member needs in physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral to community-based services.
• Oversees the development of client care plans and goal settings.
• Provide services where the member resides, seeks care, or finds most accessible (office-based, telehealth, or field-based).
• Connect clients to other social services and supports as needed.
• Advocate on behalf of the client with health care professionals (e.g., PCP).
• Utilize evidence-based practices such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care.

Skills

Care management

Communication

Bilingual English/Spanish

Interpersonal skills

Driving license

Tools

Google Workspace

MS Office

Job description

Vynca Inc. is seeking a Lead Care Manager to serve as the primary coordinator for clients, partnering with healthcare providers and social service agencies to ensure seamless, person-centered care.

The role involves developing care plans, coordinating benefits, and guiding members and their caregivers through a range of services, including office-based, telehealth, or field-based care. This position supports remote care management, reporting to ECM leadership, and emphasizes evidence-based