Lead Care Manager (Remote) – Care Coordination & Impact

Vynca Inc.; Clifton (TX); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Vynca Inc. is seeking a Lead Care Manager to coordinate comprehensive care for individuals with complex needs. You will partner with healthcare providers, social services, and families to develop person-centered care plans and ensure timely access to benefits and services.

The role supports care across offices, telehealth, and community settings, requiring strong communication, advocacy, and documentation in EMR systems. A Pacific Time schedule and bilingual abilities are valued.

Qualifications

• 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations.
• Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time with flexibility for potential evenings and weekends.
• Knowledge of government and community resources related to social determinants of health.
• General computer skills and working knowledge of Google Workspace, MS Office and the internet.
• Bilingual English/Spanish preferred.

Responsibilities

• Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral/linkage to community-based services.
• Oversees the development of the client care plans and goal settings.
• Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services.
• Connect clients to other social services and supports that are needed.
• Advocate on behalf of the client with health care professionals using evidence-based practices like Motivational Interviewing, Harm Reduction, and Trauma-Informed Care.
• Conduct outreach and engagement activities to facilitate linkage to the ECM program and log activity in the CRM.
• Complete all documentation, including outcome measures within the timeframes established by the care plans.
• Maintain up-to-date patient health records in the EMR system and other business systems.
• Attend training as assigned.

Skills

Care coordination

Bilingual (English/Spanish)

Client advocacy

Tools

Google Workspace

MS Office

Job description

Vynca Inc. is seeking a Lead Care Manager to coordinate comprehensive care for individuals with complex needs. You will partner with healthcare providers, social services, and families to develop person-centered care plans and ensure timely access to benefits and services.

The role supports care across offices, telehealth, and community settings, requiring strong communication, advocacy, and documentation in EMR systems. A Pacific Time schedule and bilingual abilities are valued.