Lead Automotive Technician & Diagnostics Expert

Pep Boys Inc; Bartlett (TN); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay (DailyPay)

Reduced benefits for part-time

Job summary

Pep Boys Inc in Bartlett, TN seeks a skilled Technician to diagnose drivability and electrical systems and to lead a shop team focused on customer care. You will educate customers on problems and proposed repairs, leveraging ASE-certified expertise to drive service quality.

Expect collaboration with technicians, ongoing training, and a strong emphasis on safety, organization, and delivering superior service to customers seeking dependable vehicle care.

Qualifications

• High School Diploma or GED is required.
• 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
• 4+ ASE certifications preferred (A4, A5 plus two of A1, A6, A7, A8, L1).
• Section 609 certification required.
• State Inspection license if applicable.

Responsibilities

• Diagnose and repair to specifications across brake, hydraulic, exhaust, ignition, electrical, suspension, A/C and computer systems.
• Perform duties of lower technician roles as needed.
• Explain diagnoses and repairs to customers and colleagues.
• Continuously learn new automotive tech through formal training.
• Assist other technicians and keep management informed of repair issues.
• Maintain organized shop and adhere to safety policies.

Skills

Automotive diagnosis

Problem solving

Team leadership

Customer service

Education

High School Diploma or GED

Tools

ASE certifications

Section 609 certification

State Inspection license

Job description

Pep Boys Inc in Bartlett, TN seeks a skilled Technician to diagnose drivability and electrical systems and to lead a shop team focused on customer care. You will educate customers on problems and proposed repairs, leveraging ASE-certified expertise to drive service quality.

Expect collaboration with technicians, ongoing training, and a strong emphasis on safety, organization, and delivering superior service to customers seeking dependable vehicle care.