Senior Automotive Technician & Diagnostics Team Lead

Pep Boys; Chattanooga (TN); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

Life Insurance

Short-Term Disability

401(k) with company match

PTO and holidays

DailyPay

Reduced benefits for part-time

Job summary

Pep Boys is seeking a skilled Automotive Technician in Chattanooga to diagnose drivability and electrical systems and guide a shop team toward excellent customer care. The role involves direct customer interaction, explaining problems and proposed repairs, and mentoring colleagues to raise service quality.

We value 3+ years of hands-on diagnostic experience, ASE certifications, and a valid driver’s license.

Qualifications

• 3+ years of automotive diagnostic, problem-solving and repair experience.
• 4+ ASE certifications preferred (A4 Steering and Suspension & A5 Brakes, plus 2 from: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance)
• Section 609 certification required.
• State Inspection license if applicable.
• High level of motivation, energy and a customer-focused attitude.
• Must have a valid driver’s license.
• Successful completion of pre-employment background check.
• Availability to work days, nights, holidays, and weekends as needed.

Responsibilities

• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.

Skills

Automotive diagnostics

Customer service

Leadership

Communication

Problem solving

Education

High School Diploma or GED

Job description

Pep Boys is seeking a skilled Automotive Technician in Chattanooga to diagnose drivability and electrical systems and guide a shop team toward excellent customer care. The role involves direct customer interaction, explaining problems and proposed repairs, and mentoring colleagues to raise service quality.

We value 3+ years of hands-on diagnostic experience, ASE certifications, and a valid driver’s license.