Lead Automotive Technician & Customer-Focused Diagnostician

Pep Boys Inc; Eagan (MN); On-site; USD 32,000 - 53,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid time off

Job summary

Pep Boys Inc. seeks an experienced technician to diagnose drivability and electrical systems, lead a shop team, and educate customers on repairs. The role emphasizes customer interaction and delivering superior service.

You will mentor others, maintain shop organization, and ensure compliance with safety and environmental policies while handling a range of automotive systems and procedures.

Qualifications

• High School Diploma or GED required.
• 3+ years of automotive diagnosis, problem-solving and repair experience.
• 4+ ASE certifications preferred (A4 Steering and Suspension & A5 Brakes, plus 2 from: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1).
• 609 certification required.
• State Inspection license if applicable.
• Valid driver’s license.
• Pre-employment background check.
• Availability to work days, nights, holidays, and weekends.

Responsibilities

• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions.
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals including customers.
• Continuously learn new technical information and techniques in formal training sessions.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.

Skills

Automotive diagnosis

Problem-solving

Repair experience

Education

High School Diploma or GED

ASE certifications (4+) preferred

609 certification

State Inspection license

Driver's license

Job description

Pep Boys Inc. seeks an experienced technician to diagnose drivability and electrical systems, lead a shop team, and educate customers on repairs. The role emphasizes customer interaction and delivering superior service.

You will mentor others, maintain shop organization, and ensure compliance with safety and environmental policies while handling a range of automotive systems and procedures.