Lead Automotive Technician - Diagnostics & Customer Care

Pep Boys Inc; Nashville (TN); Hybrid; USD 29,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) with company match

PTO and holidays

DailyPay

Job summary

Pep Boys Inc in Nashville is seeking a skilled Automotive Technician to diagnose drivability and electrical systems while mentoring a team to enhance customer care and satisfaction. You will interact with customers, educating them on problems and proposed solutions for their vehicle.

The role requires diagnosing and repairing a wide range of automotive systems, explaining technical diagnostics, and staying current with evolving automotive technology.

Qualifications

• High School Diploma or GED.
• 3+ years of automotive mechanical diagnosis, problem-solving and repair experience.
• 4 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes, plus 2 from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance)
• Section 609 certification required
• State Inspection license if applicable
• High level of motivation, energy and a customer-focused attitude.
• Must have a valid driver's license.
• Successful completion of pre-employment background check
• Availability to work days, nights, holidays, and weekends as needed

Responsibilities

• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.

Job description

Pep Boys Inc in Nashville is seeking a skilled Automotive Technician to diagnose drivability and electrical systems while mentoring a team to enhance customer care and satisfaction. You will interact with customers, educating them on problems and proposed solutions for their vehicle.

The role requires diagnosing and repairing a wide range of automotive systems, explaining technical diagnostics, and staying current with evolving automotive technology.