Lead Automotive Technician – Diagnostics & Customer Care

Pep Boys Inc; Arlington (TX); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

DailyPay

Reduced benefits for part-time

Job summary

Pep Boys Inc in Arlington, TX is seeking an experienced Technician to diagnose drivability and electrical systems, lead a team, and deliver superior customer service by educating customers on problems and proposed solutions.

The role requires ASE certifications, state inspections, and a valid driver's license, with availability for days, nights, weekends. The successful candidate will mentor others, maintain an organized shop, and adhere to safety standards while driving customer satisfaction.

Qualifications

• High School Diploma or GED.
• 3+ years of automotive repair experience.
• 4+ ASE certifications preferred (A4 Steering and Suspension & A5 Brakes, plus 2 from: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance).
• Section 609 certification required.
• State Inspection license if applicable.
• Valid driver's license.
• Successful completion of pre-employment background check.
• Availability to work days, nights, holidays, and weekends as needed.

Responsibilities

• Diagnose and repair to specifications — brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
• Explain technical diagnoses and needed repairs to non-mechanical individuals.
• Continuously learn new technical information and techniques.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, safety and environmental rules.

Skills

Automotive diagnosis

Customer service

Team leadership

Communication skills

Education

High School Diploma or GED

Tools

ASE Certifications

Section 609 Certification

State Inspection License

Job description

Pep Boys Inc in Arlington, TX is seeking an experienced Technician to diagnose drivability and electrical systems, lead a team, and deliver superior customer service by educating customers on problems and proposed solutions.

The role requires ASE certifications, state inspections, and a valid driver's license, with availability for days, nights, weekends. The successful candidate will mentor others, maintain an organized shop, and adhere to safety standards while driving customer satisfaction.