Lead Administrative Programs & Data Specialist

ADP, Inc.; Richmond (VA); On-site; USD 46,000 - 67,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Short Term Disability

Group Term Life Insurance

Retirement Plan

Paid Time Off

Professional Development Fund

Free LPC Supervision

Job summary

ADP, Inc. in Richmond, VA is seeking a Lead Administrative Program Support Specialist to help support our disability programs and community initiatives.

The role focuses on coordinating day-to-day office operations, serving as the primary contact for communications, and ensuring timely processing of referrals and data tracking across programs. The position emphasizes leadership, data analysis, and project management skills in a fast-paced environment, with a strong focus on excellent stakeholder

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and leadership abilities.
• Proficiency in data analysis and reporting.
• Experience in managing projects.
• Ability to prioritize tasks in a fast-paced environment.
• Service-focused with stakeholders.

Responsibilities

• Coordinate day-to-day office operations and report issues to CFO.
• Serve as primary contact for internal and external communications.
• Communicate effectively with staff, referral sources, and clients.
• Monitor deadlines and follow up on action items for timely completion.
• Coordinate processing of referrals/cases and track data in case management systems.
• Delegate tasks to balance workload and ensure completion.
• Cross-reference records for accuracy.
• Provide admin support for programs and train staff.
• Maintain clear communication across teams and departments.

Skills

Communication

Organizational skills

Leadership

Data analysis

Project management

Office software

Problem solving

Time management

Adaptability

Customer service

Education

Bachelor's degree

Associate's degree

High School diploma

Tools

Office management software

Job description

ADP, Inc. in Richmond, VA is seeking a Lead Administrative Program Support Specialist to help support our disability programs and community initiatives.

The role focuses on coordinating day-to-day office operations, serving as the primary contact for communications, and ensuring timely processing of referrals and data tracking across programs. The position emphasizes leadership, data analysis, and project management skills in a fast-paced environment, with a strong focus on excellent stakeholder