Lead 24/7 NOC & IT Operations Manager

Alignment Engine Inc.; Chillicothe (OH); Vor Ort; USD 110.000 - 135.000; Vollzeit

Zusammenfassung

Alignment Engine Inc. in Chillicothe, OH is seeking a seasoned leader to build and run a 24/7 Network Operations Center and IT infrastructure across the campus. This on-site role requires directing NOC tooling, playbooks, and incident response.

You will hire and mentor NOC technicians, own event management and metrics reporting, and coordinate with facilities. A bachelor’s degree or equivalent experience is required, with 7+ years in data center or mission-critical operations.

Qualifikationen

• 7+ years progressive experience in data center, industrial, or mission-critical operations.
• Track record building and leading teams through commissioning and early operations.
• Working knowledge of applicable codes and standards for the discipline.
• Bachelor’s degree or equivalent experience.

Aufgaben

• Stand up NOC tooling, runbooks, and escalation paths
• Hire, schedule, and lead NOC technicians across shifts
• Own event management and ticket quality
• Report availability and incident metrics
• Coordinate with facilities and tenant operations

Kenntnisse

NOC leadership

Incident management

Team leadership

Data center operations

Operations metrics

Ausbildung

Bachelor's degree or equivalent experience

Tools

NOC tooling

Jobbeschreibung

Alignment Engine Inc. in Chillicothe, OH is seeking a seasoned leader to build and run a 24/7 Network Operations Center and IT infrastructure across the campus. This on-site role requires directing NOC tooling, playbooks, and incident response.

You will hire and mentor NOC technicians, own event management and metrics reporting, and coordinate with facilities. A bachelor’s degree or equivalent experience is required, with 7+ years in data center or mission-critical operations.