NOC Manager

Alignment Engine Inc.; Chillicothe (OH); On-site; USD 110,000 - 135,000; Full time

Job summary

Alignment Engine Inc. in Chillicothe, OH is seeking a seasoned leader to build and run a 24/7 Network Operations Center and IT infrastructure across the campus. This on-site role requires directing NOC tooling, playbooks, and incident response.

You will hire and mentor NOC technicians, own event management and metrics reporting, and coordinate with facilities. A bachelor’s degree or equivalent experience is required, with 7+ years in data center or mission-critical operations.

Qualifications

• 7+ years progressive experience in data center, industrial, or mission-critical operations.
• Track record building and leading teams through commissioning and early operations.
• Working knowledge of applicable codes and standards for the discipline.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Stand up NOC tooling, runbooks, and escalation paths
• Hire, schedule, and lead NOC technicians across shifts
• Own event management and ticket quality
• Report availability and incident metrics
• Coordinate with facilities and tenant operations

Skills

NOC leadership

Incident management

Team leadership

Data center operations

Operations metrics

Education

Bachelor's degree or equivalent experience

Tools

NOC tooling

Job description

Alignment Engine Inc. (“Alignment”) operates the high-performance computing and NeuralSync electronics-manufacturing operations at the Chillicothe Advanced Industrial Campus — a multi-employer industrial site in Chillicothe, Ohio, where advanced manufacturing and digital infrastructure operate side by side as the campus re-industrializes. We hire across the disciplines required to run our operations, on a rolling basis as capacity ramps.

The role.

Build and lead the 24/7 Network Operations Center monitoring facility and IT infrastructure across the campus.

What you’ll do:

• Stand up NOC tooling, runbooks, and escalation paths
• Hire, schedule, and lead NOC technicians across shifts
• Own event management and ticket quality
• Report availability and incident metrics
• Coordinate with facilities and tenant operations

What you’ll bring:

• 7+ years progressive experience in data center, industrial, or mission-critical operations
• Track record building and leading teams through commissioning and early operations
• Working knowledge of applicable codes and standards for the discipline
• Bachelor’s degree or equivalent experience

Pay range: $110,000 – $135,000 per year

Alignment Engine Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Paid on-the-job training, an apprenticeship pathway, and certification support are available for designated roles. Competitive benefits including medical and retirement. Location: Chillicothe, Ohio (on-site).

Work Location: In person