Law School Growth & Success Manager

Bloomberg Industry Group; Arlington (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Bloomberg Industry Group in Arlington, VA is seeking a Customer Success Manager for law school accounts to drive adoption and renewals by expanding user base and usage. You will build long-term relationships, monitor account health, and identify upsell opportunities while collaborating with Relationship Partners to tailor strategies.

You will train clients on BI Group products and assist with onboarding. This role requires a bachelor’s degree with business/sales coursework and 2–4 years of sales

Qualifications

• Bachelor’s degree with coursework in business, marketing, sales or related field; or equivalent experience.
• 2–4 years of successful sales or account management experience in a business environment comparable to Bloomberg Industry Group.
• Knowledge of assigned market (e.g. law firms, tax & accounting, corporations) preferred.
• Proven ability to prioritize accounts and manage multiple projects to meet objectives and deadlines.
• Strong analytical, organizational and interpersonal communication skills.
• Prior Account Management experience is preferred.
• Ability to travel within assigned territory.

Responsibilities

• Serves as the primary point of contact for users within an existing client, focusing on increasing users, usage, engagement and renewals.
• Establishes long‑term relationships with customers and identifies up‑sell opportunities.
• Proactively monitors account health and crafts engagement strategies.
• Trains and supports assigned accounts to maximize utilization of Bloomberg Industry Group products, including onboarding training of new employees to client firms.
• Helps clients set up alerts, dashboards, and more.
• Collaborates closely with Relationship Partners to define account‑specific strategies and identify additional sales and growth opportunities for existing clients.
• Participates in special projects and performs other duties as assigned.

Skills

Account management

Relationship building

Communication skills

Time management

Travel readiness

Education

Bachelor’s degree

Job description

Bloomberg Industry Group in Arlington, VA is seeking a Customer Success Manager for law school accounts to drive adoption and renewals by expanding user base and usage. You will build long-term relationships, monitor account health, and identify upsell opportunities while collaborating with Relationship Partners to tailor strategies.

You will train clients on BI Group products and assist with onboarding. This role requires a bachelor’s degree with business/sales coursework and 2–4 years of sales