Law Firm Administrative Operations Manager

Hall Booth Smith, P.C; Atlanta (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

Hall Booth Smith, P.C. in Atlanta seeks an Administrative Support Manager to oversee firmwide administrative staffing, onboarding, training, and performance coaching for legal assistants, receptionists, and administrative staff.

You will coordinate workload across offices, develop coverage plans, and partner with HR and IT to ensure access and continuity. The role emphasizes engagement, retention, and firmwide governance while upholding service standards.

Qualifications

• No specific degree required; demonstrated mastery of law firm administrative support practices through relevant education, training, and experience is required.
• Minimum of four years of law firm experience, including experience as a legal assistant or in a comparable legal support role.
• Experience in a multi-office or national law firm, providing initial training to administrative support personnel, or supporting litigation or insurance defense practices preferred.

Responsibilities

• Oversee legal assistant assignments across attorneys and legal teams to promote balanced workloads and advise the Director of Legal Operations on team placement and reassignments.
• Monitor workload and staffing needs by office and practice area and recommend changes when imbalances or service gaps arise.
• Coordinate onboarding and role-specific training for newly hired legal assistants, receptionists, and administrative assistants.
• Serve as a firmwide point of contact and advocate for legal assistants, receptionists, and administrative assistants.
• Address performance concerns early through coaching and training, and coordinate with HR on escalation when needed.

Skills

Legal admin

Calendar management

Document management

Relationship building

Organization

Discretion

Microsoft 365

iManage

Education

No degree required

Tools

Microsoft 365

iManage

Court e-filing

Job description

Hall Booth Smith, P.C. in Atlanta seeks an Administrative Support Manager to oversee firmwide administrative staffing, onboarding, training, and performance coaching for legal assistants, receptionists, and administrative staff.

You will coordinate workload across offices, develop coverage plans, and partner with HR and IT to ensure access and continuity. The role emphasizes engagement, retention, and firmwide governance while upholding service standards.