Launchpad Personal Banker I: Sales & Service Training

Fifth Third Bank; Parma (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank in Parma, OH seeks a driven Personal Banker I to join our retail team. You will complete a 9-week onboarding program with rotations in operations and Sales & Service, earning a certification upon completion.

As a Personal Banker I, you will use a consultative sales approach to identify customer needs, deepen relationships and cross-sell banking products while handling teller duties and contributing to a positive customer experience across our Financial Centers and Bank Marts.

Qualifications

• College degree or work experience providing transferable skills.
• Experience in financial services preferred.
• Proven ability to develop comfort with sales activities to acquire customers.
• Understanding of basic math for credit and financial info.

Responsibilities

• Use consultative sales to identify customer financial needs.
• Maintain knowledge of Retail products and services and recommend solutions.
• Set appointments for periodic financial reviews and cross-sell when appropriate.
• Collaborate with partners across Mortgage, Small Business, and Investments.
• Meet or exceed customer experience and sales goals.
• Handle teller transactions and assist with opening/closing process of centers.

Skills

Sales ability

Customer service

Financial knowledge

Analytical math skills

Education

College degree or equivalent

Job description

Fifth Third Bank in Parma, OH seeks a driven Personal Banker I to join our retail team. You will complete a 9-week onboarding program with rotations in operations and Sales & Service, earning a certification upon completion.

As a Personal Banker I, you will use a consultative sales approach to identify customer needs, deepen relationships and cross-sell banking products while handling teller duties and contributing to a positive customer experience across our Financial Centers and Bank Marts.