Personal Banker I: Growth & Solutions Consultant

Fifth Third; Cleveland (OH); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Cleveland, OH is seeking a Personal Banker Associate I to join a 9-week onboarding program with rotations in operations and Sales & Service. There will be a certification at the end of the program to demonstrate skills for the Retail Personal Banker role.

The position emphasizes consultative sales to identify customer financial needs and grow new households. You will also perform teller transactions and work with partner teams to provide holistic financial solutions while

Qualifications

• College degree or work experience providing transferrable skills, or, combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities.
• Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
• Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.

Job description

Fifth Third Bank in Cleveland, OH is seeking a Personal Banker Associate I to join a 9-week onboarding program with rotations in operations and Sales & Service. There will be a certification at the end of the program to demonstrate skills for the Retail Personal Banker role.

The position emphasizes consultative sales to identify customer financial needs and grow new households. You will also perform teller transactions and work with partner teams to provide holistic financial solutions while