Retail Personal Banker I: Build Relationships & Grow Wealth

Fifth Third Bank, N.A.; Parma (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Fifth Third Bank, N.A. in Parma, Ohio is seeking a Retail Personal Banker I. The role emphasizes consultative sales to identify and meet the financial needs of new households and existing customers, with responsibilities across lobby leadership or aisle-time and tele-consulting.

The program includes onboarding, rotations in operations and Sales & Service, and a certification upon completion to qualify for the Personal Banker I role. Strong customer service and ethical conduct are essential.

Qualifications

• Experience in financial services is preferred.
• Demonstrated ability to acquire new customers and cross-sell.
• Ability to analyze credit and financial information.

Responsibilities

• Use consultative sales to assess customer financial needs.
• Maintain knowledge of Retail products and recommend solutions.
• Proactively reach out to customers and set appointments.
• Cross-sell to existing customers and engage in outside sales activities.
• Build relationships with Business Partners and refer customers for holistic solutions.
• Meet or exceed customer experience and production goals.

Skills

Sales aptitude

Customer service

Communication

Numerical ability

Professional appearance

Education

College degree or work experience

Job description

Fifth Third Bank, N.A. in Parma, Ohio is seeking a Retail Personal Banker I. The role emphasizes consultative sales to identify and meet the financial needs of new households and existing customers, with responsibilities across lobby leadership or aisle-time and tele-consulting.

The program includes onboarding, rotations in operations and Sales & Service, and a certification upon completion to qualify for the Personal Banker I role. Strong customer service and ethical conduct are essential.