Retail Personal Banker I - Training & Growth Path

Fifth Third Bank; North Royalton (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Total Rewards

Benefits

Job summary

Fifth Third Bank in Parma, Ohio is seeking entry-level Retail Personal Banker I candidates who will complete a 4-8 week onboarding program with rotations in operations and Sales & Service. The program provides a certification upon completion to empower a successful start in the Retail Personal Banker job family.

The role emphasizes consultative sales to identify customer needs, cross-sell banking products, and build lasting relationships while supporting risk and policy compliance throughout

Qualifications

• Must have ability to develop comfort level with sales activities designed to acquire new consumer households and/or cross-sell to existing customers.
• Strong communication and interpersonal skills for consultative sales and customer service.
• Ability to analyze basic financial information and explain products clearly to customers.

Responsibilities

• Use consultative sales process to build customer profiles and identify financial needs.
• Maintain knowledge of retail products/services and recommend solutions.
• Reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Collaborate with partners to provide holistic financial solutions and referrals.
• Meet or exceed customer experience and production goals.

Skills

Sales skills

Customer service

Communication

Math skills

Professional appearance

Education

College degree or work experience

Job description

Fifth Third Bank in Parma, Ohio is seeking entry-level Retail Personal Banker I candidates who will complete a 4-8 week onboarding program with rotations in operations and Sales & Service. The program provides a certification upon completion to empower a successful start in the Retail Personal Banker job family.

The role emphasizes consultative sales to identify customer needs, cross-sell banking products, and build lasting relationships while supporting risk and policy compliance throughout