Launch Your Dispatch Career — Emergency Communications Trainee

911 Emergency Communications; Virginia Beach (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

911 Emergency Communications in Sabana Seca, PR is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn call taking, incident documentation, and operation of dispatch systems under supervision, with training that builds skills for eventual duties in emergency response.

The program includes classroom instruction, simulations, and supervised console work; schedules may include nights, weekends, holidays, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Sabana Seca, PR is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn call taking, incident documentation, and operation of dispatch systems under supervision, with training that builds skills for eventual duties in emergency response.

The program includes classroom instruction, simulations, and supervised console work; schedules may include nights, weekends, holidays, and overtime.