Emergency Dispatch Trainee Launch Your Public Safety Career

911 Emergency Communications; Everett (WA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Sabana Seca, PR offers Dispatcher Trainee and Telecommunicator Trainee opportunities to learn how to receive calls, document incidents, operate systems, and support emergency response operations.

Training combines classroom instruction, simulations, and supervised console assignments. Schedules may include nights, weekends, holidays, and overtime. A high school diploma and strong typing and communication skills are preferred for applicants.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often for applicants without previous dispatch experience.
• Basic computer skills, clear communication, and accurate typing are important.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing

Computer skills

Clear communication

Customer service

Education

High school diploma

Job description

911 Emergency Communications in Sabana Seca, PR offers Dispatcher Trainee and Telecommunicator Trainee opportunities to learn how to receive calls, document incidents, operate systems, and support emergency response operations.

Training combines classroom instruction, simulations, and supervised console assignments. Schedules may include nights, weekends, holidays, and overtime. A high school diploma and strong typing and communication skills are preferred for applicants.