Entry-Level Dispatcher Trainee — Emergency Communications

911 Emergency Communications; Jackson (MS); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Paid training

Paid leave

Job summary

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Sabana Seca, PR. Trainees receive structured instruction under qualified instructors, learning to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Responsibilities grow with demonstrated skills, and training milestones guide advancement. Training may include nights, weekends, holidays, and overtime as schedules are established.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and clear communication.
• Willingness to undergo background checks and training assessments.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing proficiency

Communication skills

Basic computer skills

Education

High school diploma or equivalent

Job description

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Sabana Seca, PR. Trainees receive structured instruction under qualified instructors, learning to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Responsibilities grow with demonstrated skills, and training milestones guide advancement. Training may include nights, weekends, holidays, and overtime as schedules are established.