Emergency Communications Trainee: Start Your Dispatch Career

911 Emergency Communications; Nashville (TN); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Sabana Seca, PR offers Dispatcher Trainee and Telecommunicator Trainee opportunities designed to introduce you to emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under qualified supervision.

Training advances as you demonstrate required skills, with classroom instruction, simulations, and supervised console work.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Basic computer skills

Clear communication

Accurate typing

Customer service experience

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Sabana Seca, PR offers Dispatcher Trainee and Telecommunicator Trainee opportunities designed to introduce you to emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under qualified supervision.

Training advances as you demonstrate required skills, with classroom instruction, simulations, and supervised console work.